Sr. Representative, WFM Scheduling
ConcentrixWhat You'll Do
Create and manage staff schedules to meet daily operational needs. Collaborate with various business units to schedule necessary training and coaching. Review current scheduling processes to identify efficiency improvements. Prepare staffing analysis reports for business reviews.
What We're Looking For
Experience in workforce management and scheduling. Strong analytical skills and ability to manage multiple tasks. Proficiency in WFM tools and software. Excellent communication skills in English.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
English
Employment Type
Full-time
Work Mode
On-site