Concentrix

Sr. Representative, WFM Scheduling

Concentrix

What You'll Do

Create and manage staff schedules to meet daily operational needs. Collaborate with various business units to schedule necessary training and coaching. Review current scheduling processes to identify efficiency improvements. Prepare staffing analysis reports for business reviews.

What We're Looking For

Experience in workforce management and scheduling. Strong analytical skills and ability to manage multiple tasks. Proficiency in WFM tools and software. Excellent communication skills in English.

Additional Information

Experience Level

Mid-Level

Job Language

English

Employment Type

Full-time

Work Mode

On-site