Sutherland

Employee HR Support- Kingsland

Sutherland

What You'll Do

Handle phone-related contacts from employees across the US, resolving HR issues while documenting and tracking calls accurately. Encourage the use of self-service tools and maintain partnerships with HR Business Partners, Benefits, Leave management, and Payroll. Manage confidential information and demonstrate strong integrity and ethical behavior.

What We're Looking For

A minimum of 4 CXC/GCE subjects including English Language, or a U.S. high school diploma or GED. Must have a valid government-issued ID, TRN, and NIS card. Experience in customer service is preferred, along with good systematic problem-solving abilities and proficiency in Microsoft Office.

What We Offer

Must have flexible availability to work any day and any assigned shift weekly, including weekends and public holidays. Training and/or onsite work at the Kingsland location is required.

Additional Information

Experience Level

Entry Level

Job Language

English

Employment Type

Full-time

Work Mode

On-site