IT Program & Project Management Consultant
ConduentCore Responsibilities
Manage the end-to-end delivery of IT projects focused on customer experience and contact center technology platforms. Coordinate between business stakeholders, IT teams, and external vendors to implement and optimize omnichannel solutions.
Requirements
Requires over 7 years of experience in CX IT project management, stakeholder management, and scope documentation. A bachelor's degree in a technical or business field is required, with PMP or Agile certifications preferred.
Additional Information
Experience Level
10+
Job Language
English
Work Mode
Remote