Assistente Backoffice Jr (35995-35996-35997-36292-36293)

Receive and manage emergency calls from clients whose vehicles have been in accidents or have failures, ensuring immediate action. Establish contact with vehicle occupants to provide safety and initial guidance. Coordinate roadside assistance based on vehicle diagnostics, organizing necessary support for client mobility. Support clients reporting vehicle theft by activating tracking systems and providing real-time updates.

High school diploma required. Experience in customer service is necessary. Ability to work with digital tools is essential. Must reside in Joinville/SC.

The position offers a solid benefits package including medical and dental assistance, profit sharing, private pension plan, and various allowances. There are also extended maternity and paternity leaves, educational support for employees and their children, and opportunities for professional development.