What You'll Do

Serve as the main point of contact for assigned customers, responding to inquiries and coordinating with subject matter experts to resolve complex issues. Help clients derive significant value from our digital shelf tool through expert application knowledge and strategic use of eCommerce data. Stay current on industry trends, customer behavior, and competitive landscape to inform marketing strategies and client engagement.

What We're Looking For

Bachelor's Degree in related fields. Proven experience in customer success, account management, or customer marketing, preferably in the CPG or eCommerce space. Strong understanding of digital shelf analytics and eCommerce data. Fluent in English.

What We Offer

Flexible working environment with options to support US markets. Opportunity to work with LATAM based clients. Part of a larger global team.

Additional Information

Experience Level

Senior

Employment Type

permanent

Work Mode

Remote