Customer Service Representative (Multi-Channel Support)
holaram.comCore Responsibilities
The representative will manage customer interactions across phone, email, and text, converting inquiries into structured service tickets and coordinating with internal teams for resolution. Responsibilities also include supporting customers by identifying their needs and maintaining accurate records of all interactions.
Requirements
Candidates must possess advanced English skills (B2+/C1) and have 0-1 year of experience in customer service or similar roles. The role demands strong communication, good typing speed, attention to detail, and the ability to remain calm under pressure in a fast-paced environment.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
On-site