Analista de Relacionamento com o Cliente - Vaga Exclusiva para Pessoas com Deficiência (PcD) | Rio de Janeiro/RJ

You will be responsible for post-sale customer service across various communication channels including email, chat, WhatsApp, and phone. You will be evaluated on quality and efficiency metrics to ensure continuous improvement in customer service. The goal is not only to resolve issues but also to delight Brazilian entrepreneurs.

Minimum of 1 year of experience in customer service. Strong oratory and writing skills, with a focus on customer-centric communication. Ability to solve problems, make decisions, and manage multiple tasks simultaneously. A degree in Social Sciences or Humanities is preferred.

The position offers a hybrid work model based in Cinelândia, Rio de Janeiro/RJ, with a standard CLT contract of 8 hours daily plus 1 hour for breaks. The role may require weekend work.