Technical Support Representative

Provide timely support to customers through phone, email, and web-based channels. Troubleshoot and resolve technical issues related to product activation, installation, implementation, and maintenance. Create and enhance knowledge-base content that enables customers to find solutions independently.

Current studies toward a bachelor's degree in engineering, science, technology, or a related technical field; or technical education in areas such as information technology, electronics, manufacturing, automation, automotive technology, or similar disciplines. Ability to communicate effectively in English, both written and verbal.

We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, vacation and holiday leave.