CRM Manager - UK and Europe

Develop and manage our UK & Europe CRM strategy, including customer lifecycle management, segmentation and engagement initiatives. Collaborate with Product, Marketing, Creative, Engineering & Analytics teams to ensure alignment and seamless execution across multiple channels. Analyse campaign performance and use data to identify and implement opportunities for increasing engagement and conversion rates.

Mid-level experience in B2C CRM with a focus on segmentation, lifecycle management, and stakeholder engagement. Proven track record of successful cross-channel lifecycle communications. Ideally proficient in using Braze or similar ESPs.