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Discover companies hiring across Latin America
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AI-powered customer service for startups
Kreato Global is a Business Process Outsourcing (BPO) company based in St. Petersburg, founded in 2020. The company specializes in language solutions, aiming to break down language barriers and promote understanding across cultures. With a team of over 300 certified interpreters, Kreato Global focuses on delivering high-quality interpreting and translation services in more than 100 languages. Their offerings include Over-the-Phone Interpreting (OPI) and Video Remote Interpreting (VRI), which support both consecutive and simultaneous communication. They provide expert medical interpretation to enhance patient care, as well as multilingual content solutions for various industries. Key sectors served include medical and healthcare, finance, banking, insurance, travel, hospitality, and government services. All services adhere to rigorous quality checks and HIPAA compliance for medical roles, ensuring culturally aware and accurate communication.
ModSquad is a business process outsourcing (BPO) company based in Sacramento, California, founded in 2007. The company specializes in digital engagement services, including customer support, content moderation, community management, social media management, crisis management, and digital engagement strategy. Originally named Metaverse Mod Squad, it rebranded in 2015 to reflect its broader focus beyond virtual worlds. With a global presence, ModSquad operates offices in locations such as New York, Texas, London, Ireland, Costa Rica, and the Philippines, employing around 1,247 people. The company serves a diverse range of industries, including gaming, e-commerce, technology, entertainment, and media, and has reported revenue of $424 million. ModSquad has received several awards for its services, including a Silver Stevie Award and a Gold Globee Award, showcasing its commitment to excellence in customer service and digital engagement.
NeoWork is a business process outsourcing (BPO) company founded in 2017 and based in Miami, Florida. With teams in Colombia and the Philippines, it specializes in offshoring, nearshoring, and outsourcing to support high-growth startups and businesses in scaling their operations through global talent. The company was established by Joshua Eidelman, who aimed to address challenges in traditional BPOs, such as high turnover and management issues. NeoWork operates fully remotely and emphasizes a startup culture, prioritizing mental health and personal growth for its employees. It boasts high retention rates of 92-94%, significantly above the industry average. The company offers flexible outsourcing services across various areas, including customer support, sales, technical support, and creative design. NeoWork serves a range of industries, including healthcare and technology, partnering with disruptive brands and early-stage startups to help them scale efficiently.
Ströer X GmbH is an outsourcing partner for sales and customer services located in Leipzig, Germany. As part of the Ströer Group, it combines the resources of a large corporation with the agility of a mid-sized enterprise. The company has over 40 years of experience in dialog marketing and operates more than 20 contact centers and 150 sales locations, employing over 3,500 customer advisors and 2,500 field service employees across Germany and Europe. Ströer X specializes in customer communication solutions that enhance customer satisfaction. Its services cover the entire value chain, from customer acquisition to after-sales support, utilizing multiple channels and media formats. The company focuses on strategic concepts and innovations that help clients save time and concentrate on their core business activities. With a flat organizational structure, Ströer X promotes employee autonomy, enabling quick implementation and effective execution of its services.