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Discover companies hiring across Latin America
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Discover companies hiring across Latin America
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DevRev is an AI-native platform that integrates customer support and product development, enhancing team efficiency through human-AI collaboration. Founded in 2020 by Dheeraj Pandey and Manoj Agarwal, the company has expanded to over 650 employees across eight global offices and is headquartered in Palo Alto. With a valuation exceeding $1.2 billion, DevRev completed a $100.8 million Series A funding round. The company's primary product, Computer, acts as an AI teammate that automates tasks and unifies data, reportedly saving employees up to 10 hours a week. It features capabilities such as powerful search across various tools, task automation, and real-time analytics. Computer supports customer experience, product development, and software engineering by streamlining processes and providing actionable insights. DevRev's platform is designed for tech startups and SaaS companies, aiming to improve operational efficiency while ensuring enterprise-level security.
Percepta LLC is a global customer experience organization focused on the automotive and mobility sectors. Established as a joint venture between TTEC and Ford Motor Company, it has been operating for 25 years and provides comprehensive CX support across 13 countries and 60 markets. The company specializes in serving mass-market and luxury automotive brands, OEMs, dealers, and fleet solutions, with a strong emphasis on electric vehicles, telematics, and emerging mobility technologies. Percepta offers a wide range of services, including customer care and support, digital and omnichannel engagement, back-office operations, and optimization for growth. Their approach combines expert agent training with advanced technologies like AI to enhance customer interactions and satisfaction. With a global workforce of 1,000 to 4,999 employees, Percepta is dedicated to building loyalty and improving operational efficiency for its clients in the automotive industry.
Huge is a global design, technology, and AI company founded in 1999 in Dumbo, Brooklyn. It specializes in creating digital products and experiences that align user needs with business goals, helping ambitious brands grow. As part of the Interpublic Group of Companies, Huge operates as a digital agency with a workforce of 1,000-9,999 employees across 14 locations worldwide, including major cities in the U.S., Colombia, England, Brazil, Singapore, and Canada. The company offers a wide range of services focused on digital transformation. This includes the design and development of websites and apps, data-driven AI solutions, marketing strategies, brand design, and customer experience optimization. Huge serves various industries, such as healthcare, technology, fashion, food and beverage, automotive, and more. Notable clients include Google, NBCUniversal, McDonald's, and UNC Health, showcasing Huge's commitment to delivering intelligent experiences that blend creativity, technology, and AI.
Hypernova Labs is a software development company based in Panama City, Panama, founded in 2014. With a team of 51-200 employees, the company specializes in custom software development, digital transformation, and process optimization for various sectors, including banking, retail, and finance. Hypernova Labs focuses on driving business growth, automating workflows, and enhancing customer experiences while ensuring secure transactions. The company offers a range of services, including tailored application development, workflow automation, IT consulting, and cybersecurity solutions. It utilizes modern technologies such as Azure, Python, Golang, and .NET to create robust applications. Hypernova Labs is committed to innovation and talent development in Central America, supporting both local and international operations. Led by CEO Emeldo Quiros, the company has successfully served over 100 clients, including notable Fortune 500 companies like Adidas and Ralph Lauren.
As organizations grow, design suffers. Overline is a brand and UI design studio that helps people gain certainty in their brand and products through strategy, visual identity, and digital design.
Playtech plc is a prominent global provider of technology, content, and services for the online gambling and gaming industry. Founded in 1999, the company is listed on the London Stock Exchange and focuses on regulated markets. Playtech delivers proprietary technology that enhances the safety and engagement of betting and gaming experiences through its extensive distribution network. The company offers a wide range of B2B solutions, including casino games, live dealer options, and sports betting technology. Playtech's platforms, such as Quickfire, facilitate content aggregation and improve customer experiences with data-driven insights. Additionally, Playtech provides trading services through its subsidiary TradeTech and engages in social gaming and land-based solutions. With a strong market presence and a commitment to innovation and responsibility, Playtech serves leading operators in regulated jurisdictions worldwide.
Qualfon is a family-owned global business process outsourcing (BPO) company founded in 1995 and headquartered in Mexico. With operations in over 28 strategic locations, including the United States, Philippines, and Colombia, Qualfon provides a range of services such as contact center solutions, back-office processing, integrated marketing, and customer lifecycle management. The company emphasizes cost reduction and superior customer experiences through a people-centric approach. Under the leadership of CEO Mike Marrow, Qualfon has expanded significantly, growing its workforce to approximately 16,500 employees and generating around $400 million in annual revenue. The company is committed to its mission of improving lives, investing over $100 million in employee and community programs. Qualfon serves around 400 household brands across various industries, including technology, retail, insurance, and healthcare, delivering tailored services that prioritize cultural understanding and employee well-being.
TTEC Holdings, Inc., headquartered in Austin, Texas, is a global leader in customer experience (CX) technology and services, with over 40 years of expertise. The company operates through two main segments: TTEC Digital and TTEC Engage. TTEC Digital focuses on building modern CX infrastructure using technology-driven solutions, while TTEC Engage provides AI-enabled front-line services, including customer engagement and tech support. TTEC specializes in designing and managing digital CX solutions that integrate AI, advanced analytics, and human empathy. With operations in 21 countries, it serves a diverse clientele across various industries, including healthcare and financial services. The company emphasizes operational efficiency and personalization, offering a comprehensive suite of services such as AI automation, contact center solutions, customer management, and strategy analytics. TTEC is committed to enhancing customer satisfaction and fostering lasting relationships through its innovative approach to customer interactions.
Wati is a leading WhatsApp Business API platform tailored for small and medium-sized businesses. It enables scalable customer engagement across various channels, including WhatsApp, website chat, Instagram, Facebook, SMS, and calls, all managed from a single inbox. Wati simplifies business messaging, automating workflows from marketing to sales and ongoing customer support. The platform features AI agents and chatbots that can qualify leads and provide 24/7 responses. It offers a unified inbox for collaboration, marketing tools for bulk messaging and campaigns, and sales management capabilities to track interactions and prevent lead loss. Wati also includes support features like live chat and ticket management, along with analytics to measure performance. With over 100 app integrations and a user-friendly setup, Wati is designed to enhance productivity and customer experience for businesses of all sizes. Pricing starts at $39 per month.
Advanced Call Center Technologies, LLC (ACT) is a prominent provider of contact center and back-office support services, established in 1997. The company employs around 12,000 people and generates annual revenue of $1.9 billion. ACT is 100% employee-owned, with a leadership team primarily promoted from within. Headquartered in Berwyn, Pennsylvania, ACT operates internationally with locations in the United States, Jamaica, Guatemala, and South Africa. The company holds a BBB A+ rating and has been accredited since 2008. ACT offers a Total Experience (MX) model that combines Employee Experience (EX), Customer Experience (CX), User Experience (UX), and Digital Experience (DX) across various platforms. Their services include live and digital customer experience solutions, AI-enabled technology tailored to client needs, back-office support, and deep analytics for performance tracking. ACT is recognized for its skilled agents and advanced technology platforms, ensuring customized solutions and transparent performance metrics. The company has received several industry awards, highlighting its commitment to excellence in customer service and innovation.
Amazon is a leading e-commerce and cloud computing company based in Seattle, Washington. Founded by Jeff Bezos in 1994, it began as an online bookstore and has grown to become the world's largest internet-based retailer. The company focuses on simplifying online transactions and enhancing customer experiences. Amazon offers a wide range of products and services, including online retail across various categories such as electronics, groceries, and toys. It provides third-party seller services and operates Amazon Web Services (AWS), a major cloud computing platform. The company also features digital products like the Kindle e-reader, Alexa smart speakers, and Prime Video streaming service. Additionally, Amazon Prime offers subscription services for fast delivery and exclusive content. With a customer base of hundreds of millions across more than 20 countries, Amazon is dedicated to improving customer satisfaction through competitive pricing, extensive product selection, and efficient delivery options. The company continues to expand its offerings and innovate in the retail and technology sectors.
Argano is a digital consultancy founded in 2020 and based in Plano, Texas. The company specializes in strategy and business consulting, digital transformation, and operational improvements across various industries, including aerospace and defense, healthcare, financial services, and retail. Argano focuses on helping clients transition to cloud-native, modular integrations on AWS, providing seamless and cost-effective solutions. The range of services offered by Argano includes business process consulting, change management, technology selection, and performance consulting. The company also enhances customer experience and provides AWS-focused capabilities such as DevOps, application development, and infrastructure management. Argano supports multiple sectors through professional services like assessments, implementation, and training. In addition to its consulting services, Argano offers cloud-native integrations and modular solutions available on AWS Marketplace. These solutions encompass areas such as AI/ML, IoT, data analytics, and security, catering to a diverse clientele across various industries.
Assurant, Inc. is a global protection company listed on the Fortune 500, dedicated to safeguarding connected devices, homes, and automobiles. With a presence in 21 countries and a workforce of over 14,000 employees, Assurant protects around 325 million consumers worldwide. The company has a rich history dating back to 1892 and has evolved through various acquisitions and strategic focuses, particularly in high-growth areas like housing and connected devices. Assurant offers a range of services, including risk management, insurance, warranties, and customer support. Its offerings encompass protective warranties and insurance for vehicles, device protection and trade-in programs for mobile devices, and specialty property/casualty insurance for housing. The company emphasizes data-driven solutions and innovation, aiming to enhance customer experiences in a connected world. Assurant has received numerous accolades for its workplace culture and ethical practices, reflecting its commitment to delivering premium services and fostering loyalty among its clients.
Betsson Group is a leading global iGaming company based in Stockholm, Sweden, founded in 1963. It specializes in online sports betting, casino games, and various digital gaming entertainment across regulated markets. The company operates under its flagship Betsson brand and a portfolio of other brands, including Betsafe and CasinoEuro. With around 3,000 employees from 75 nationalities, Betsson is committed to delivering an exceptional customer experience while prioritizing responsible gaming and sustainable growth. Betsson offers a diverse range of products, including sportsbooks, online casino games, and live casino experiences, all accessible through digital platforms, including mobile. The company leverages advanced technology and data analytics to enhance its offerings and ensure secure gaming experiences. With a strong presence in over 20 global markets, primarily in Europe, Betsson continues to expand its reach and customer base, focusing on innovation and operational excellence.
Constructor is an AI-powered e-commerce search and product discovery platform founded in 2015 and based in San Francisco, California. The company specializes in creating personalized shopping experiences for enterprise retailers, brands, distributors, and marketplaces. Its cloud-based solutions leverage machine learning, natural language processing, and Generative AI to enhance product discovery through search, browsing, and recommendations. The platform focuses on key performance indicators such as revenue per visitor and conversion rates, delivering significant revenue improvements for its clients. Constructor supports both B2B and B2C models and integrates seamlessly with platforms like commercetools and Shopify. Key features include AI-powered search, personalized merchandising, dynamic product recommendations, and merchant intelligence tools. The company has been recognized as a Strong Performer in The Forrester Wave(TM) for Commerce Search and Product Discovery and as a Visionary in the Gartner Magic Quadrant for Search and Product Discovery.
Decagon is a San Francisco-based AI startup founded in 2023 by Jesse Zhang and Ashwin Sreenivas. The company specializes in generative AI agents designed for enterprise customer support and customer experience (CX) automation. With a team of around 100-200 employees, Decagon has raised approximately $200-231 million in funding, achieving unicorn status within 18 months. Decagon offers a cloud-based SaaS platform that enables businesses to build and scale conversational AI agents. These agents provide continuous support by automating tasks such as resolving support tickets, answering product inquiries, and managing subscriptions. The platform features context-aware responses, true omnichannel automation, and analytics tools that help enterprises enhance customer engagement and loyalty while reducing costs. Decagon's technology is built on large language models and integrates seamlessly across various communication channels, making it a robust solution for modern customer experience challenges.
Everise is a global business process outsourcing (BPO) and customer experience (CX) management company. It combines human expertise with AI-driven technology to provide omnichannel support and operational services, particularly in regulated industries. With nearly 3,250 clients, including leading global brands, Everise offers scalable solutions in customer care, tech support, and back-office operations across six strategic geographic regions, with key delivery centers in the Philippines and India. The company focuses on creating meaningful customer connections through technology-enabled solutions. Everise emphasizes a people-first culture and has received multiple awards for its human resources initiatives. Its services include customer experience management, tech support, digital operations, and managed services, all designed to enhance efficiency and compliance. Everise also utilizes its proprietary platforms, such as exage and EverAI, to drive digital transformation and improve customer interactions. With over 15 years of experience, Everise is committed to innovation and excellence in the BPO and CX sectors.
Findasense is a global consulting agency based in Spain that specializes in customer experience (CX), digital transformation, marketing, and communication. The company combines strategy, technology, creativity, and data to create impactful solutions for its clients. Findasense operates with a technology-agnostic approach, allowing for the integration of various leading CX platforms and tools. The company offers a range of services, including strategy and consulting in marketing and digital transformation, technology integration for CX platforms, and social media management. Findasense emphasizes its Marketing Digital Hub methodology to develop omnichannel strategies. It serves clients across multiple regions, including Spain, Peru, Portugal, Bolivia, and Honduras, and has worked with notable brands like Coca-Cola to enhance customer engagement and attention.
GGA Solutions is a boutique business process outsourcing (BPO) company based in Mexico, founded in 2017. It specializes in nearshore outsourcing services for U.S.-based companies, emphasizing a 'People First' philosophy and multilingual support. With facilities in Tijuana's Zona Río financial district, GGA offers 24/7 operations and employs a primarily bilingual workforce, enhancing its cultural affinity with U.S. customers. The company provides a range of customized BPO services, including technical support, customer service, sales, marketing campaigns, and back-office operations. GGA focuses on efficiency and scalability, utilizing state-of-the-art equipment and tailored training for its agents. With a strong commitment to customer satisfaction, evidenced by a high NPS score, GGA Solutions aims to strengthen customer relationships through proactive communication and innovative practices.
Greencode Software is a software development company based in Buenos Aires, Argentina. Founded by Ezequiel and Sebastian, the company specializes in data engineering, AI solutions, custom software development, and data-driven business transformation. With a team of around 30 professionals, Greencode focuses on helping businesses innovate and optimize processes while enhancing customer experiences. The company offers a variety of services, including robust data engineering strategies, AI implementations, and custom software development tailored to client needs. They also provide solutions for digital supply chain optimization and eCommerce enhancements. Greencode partners with major tech companies like Microsoft Azure and AWS, ensuring certified excellence in their offerings. Their tech stack includes PHP, Google, and Kubernetes, and they deliver services in both English and Spanish. Greencode is committed to driving competitive advantage for its clients through efficient, scalable solutions.