Salesforce Administrator (Service Cloud) - LATAM

Craft and execute innovative strategies to streamline and automate customer support workflows. Collaborate with cross-functional teams to implement and optimize Salesforce Service Cloud solutions. Lead the design and management of complex screen flows and Omni-Channel configurations to enhance operational efficiency.

3+ years of hands-on experience as a Salesforce Administrator with a strong focus on Service Cloud. Expertise in case management and workload reduction. Familiarity with Salesforce Omni-Channel and OmniStudio is a plus.

Competitive base pay tied to role and experience, with equity for all employees. This is a contractor position for candidates based within Latin America only.