Associate Manager - Account Management (Team Manager)
SutherlandWhat You'll Do
Drive the performance of a team of Consultants, meeting and exceeding all KPI targets. Manage attrition, shrinkage, and other critical metrics of the team. Coach and mentor Consultants, providing feedback and performance management. Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
What We're Looking For
Strong analytical skills; able to interpret data, identify trends, and make suggestions for improvements. Strong verbal and written communication skills; able to communicate in a clear, constructive, and professional manner. Proficient in MS Office and able to work in a fast-paced environment.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
Remote