Sutherland

Manager - Account Management

Sutherland

What You'll Do

Establish and maintain communication with clients and team members to understand needs and resolve issues. Produce effective strategies based on data reports and analysis. Make recommendations to enhance processes and improve efficiency. Oversee performance and service quality to ensure customer satisfaction.

What We're Looking For

Bachelor’s Degree required. Three years of operations and management experience, with a focus on process transformation. Strong analytical skills to interpret data and identify trends. Demonstrated leadership skills and ability to manage multiple schedules effectively.

Additional Information

Experience Level

Mid-Level

Employment Type

permanent

Work Mode

Remote