Bilingual Customer Service Chat Agent (English/Spanish)
TTECCore Responsibilities
Provide prompt and accurate customer support via instant messaging and outbound calls to resolve inquiries. Maintain high performance standards regarding customer satisfaction, quality, and adherence to company policies.
Requirements
Requires a high school diploma and 1-2 years of customer service experience, preferably in a digital or chat environment. Must possess excellent bilingual written and verbal communication skills and proficiency with CRM tools.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
Remote