Field Software Engineer

Unblock customers proactively by anticipating technical conflicts and resolving them before they escalate. Own complex technical cases end to end, debugging and resolving implementation issues across the VTEX platform. Act as the customer's trusted technical advisor, guiding them toward better architecture decisions and best practices.

Hands-on experience building or implementing on the VTEX platform is a must. Knowledge of REST APIs and GraphQL, and familiarity with debugging tools like Chrome DevTools and Postman. Strong communication skills and a self-taught, proactive mindset are essential.

This is an in-office position based at your local VTEX office, requiring attendance 4 days a week with remote work on Fridays.