Core Responsibilities

Responsibilities include managing incoming communications by answering, screening, and routing calls, taking messages, and logging interactions into the document management system. The role also involves providing clerical support, maintaining client communication, and handling tasks like obtaining insurance information and requesting medical records.

Requirements

Candidates must be fluent in both English and Spanish (spoken and written) and possess strong written and verbal communication skills, along with the ability to be resourceful, proactive, and self-motivated. A commitment to working overtime when necessary and meeting specific equipment and internet speed requirements for remote work is mandatory.

Additional Information

Experience Level

0-2

Job Language

English

Work Mode

Remote