Customer Success Associate - Guadalajara (Hybrid)
ClaraWhat You'll Do
Manage a portfolio of accounts to ensure clients receive maximum value from our platform. Act as a trusted advisor to clients, driving customer retention and identifying growth opportunities. Collaborate with Sales, Product, and Marketing teams to advocate for customer needs and enhance their experience.
What We're Looking For
2–3 years of experience in Customer Success, Account Management, or Sales. Background in fintech, banking, SaaS, or financial services. Proficiency with CRM tools, specifically Hubspot, and working proficiency in English and Spanish.
What We Offer
Competitive salary and stock options (ESOP) from day one. Multicultural team with daily exposure to diverse perspectives.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
English
Employment Type
Full-time
Work Mode
Hybrid