Staff Backend Software Engineer - AI Systems

Develop and maintain backend systems that support our customer service agent in production. Implement resilient architectures to process millions of monthly interactions. Build and evolve conversational agents using language models and generative AI. Operate solutions in a high-scale environment ensuring performance and availability.

Solid experience in backend software engineering. Mastery of distributed system architectures and resilience strategies. Knowledge of AI frameworks and tools such as LangGraph, LangChain, or similar. Proven ability to operate in high-pressure and fast-paced environments.