Pasante Experiencia de Clientes
TigoWhat You'll Do
Support the management and evolution of customer experience in digital channels. Analyze digital Customer Journeys, identifying pain points and improvement opportunities. Monitor and follow up on digital experience indicators such as NPS, CSAT, and other operational KPIs.
What We're Looking For
Student in the final years of Industrial Engineering, Business Administration, or related fields. Basic to intermediate knowledge of Excel. Interest in Customer Experience, Digital Experience, Automation, and Artificial Intelligence.
What We Offer
Paid internship for a duration of 11 months with a schedule from Monday to Friday, 8:00 a.m. to 5:00 p.m.
Key Skills & Technologies
Additional Information
Experience Level
Entry Level
Job Language
Spanish
Employment Type
Internship
Work Mode
On-site