Concentrix

Supervisor, Training (solo formadores y analistas de calidad con estudios universitarios)

Concentrix

What You'll Do

Assist with the analysis, scheduling, and implementation of classroom training. Conduct Train-the-Trainer sessions and quarterly one-on-ones with Trainers. Coordinate with the Quality Supervisor and Operations on consistency issues. Develop and maintain training workbooks and tools used by the Training organization.

What We're Looking For

University degree required. Experience in training or quality analysis. Strong relationship-building skills with clients and departments. Ability to cultivate a team of competent professionals.

Additional Information

Experience Level

Lead / Principal

Job Language

Spanish

Employment Type

Full-time

Work Mode

On-site