Supervisor, Training (solo formadores y analistas de calidad con estudios universitarios)
ConcentrixWhat You'll Do
Assist with the analysis, scheduling, and implementation of classroom training. Conduct Train-the-Trainer sessions and quarterly one-on-ones with Trainers. Coordinate with the Quality Supervisor and Operations on consistency issues. Develop and maintain training workbooks and tools used by the Training organization.
What We're Looking For
University degree required. Experience in training or quality analysis. Strong relationship-building skills with clients and departments. Ability to cultivate a team of competent professionals.
Key Skills & Technologies
Additional Information
Experience Level
Lead / Principal
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site