Especialista de Sucesso do Cliente I (Prevenção a Fraude)

Manage a strategic portfolio of Enterprise clients, acting as the main point of contact and business consultant. Develop and execute success plans aligned with clients' strategic objectives, ensuring effective adoption of solutions. Monitor key success indicators and transform data into actionable insights and action plans.

Experience in technology, SaaS, Analytics, Data, Fraud Prevention, Payment Methods, or complex B2B solutions. Knowledge of Customer Success metrics and tools like Salesforce, Gainsight, or HubSpot. Intermediate or advanced English is desirable.