Clara

Collections Associate (Asociado de Cobranza) - Mexico City (Hybrid)

Clara

Core Responsibilities

Identify customers in arrears or default status to prioritize recovery efforts. Manage early collection phone campaigns through call center partners to ensure timely outreach. Execute domiciled collection processes via specialized collection platforms. Monitor and control payment platforms to ensure all transactions are accurately reflected.

Requirements

Proven experience in debt recovery, collections, or financial operations. Proficiency in collection management software and financial databases for account tracking. Strong experience with Google Drive (Sheets) or Excel for data analysis and reporting. Excellent verbal and written communication skills.

Additional Information

Experience Level

Mid-Level

Job Language

English

Employment Type

Full-time

Work Mode

Hybrid