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Telesales Supervisor

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What You'll Do

Ensure the achievement of sales goals on a daily, weekly, and monthly basis. Supervise and coordinate a team of sales agents. Monitor key performance indicators such as conversion rates, quality, closure, and sales per hour. Analyze operational KPIs and ensure compliance with scripts, processes, and policies.

What We're Looking For

High school diploma required. Minimum of 2 years of experience supervising sales teams in a call center environment. Experience in managing KPIs and coaching teams is essential.

What We Offer

Base salary of $15,000 MXN per month with an uncapped bonus averaging between $10,000 to $15,000 monthly. Additional benefits include major medical expenses insurance, life insurance, 20 vacation days, and a 25% vacation bonus.

Additional Information

Experience Level

Mid-Level

Job Language

Spanish

Employment Type

Full-time

Work Mode

On-site