Analista de Relacionamento com o Cliente | Rio de Janeiro/RJ

You will be responsible for post-sale customer service across various communication channels (email, chat, WhatsApp, or phone) and through CRM. You will be evaluated on quality and efficiency metrics to continuously improve customer service. The goal is not just to resolve issues but to delight Brazilian entrepreneurs.

Good verbal and written communication skills. Bachelor's degree in progress or completed. At least 1 year of experience in Customer Relationship. Proficiency in Office Suite and/or Google Workspace. Ability to solve problems and make decisions.

The position offers a hybrid work model based in Rio de Janeiro, with a standard 8-hour workday and a 1-hour break. The role may require weekend work.