IT Helpdesk Technician
JFHCore Responsibilities
Provide L1 and L2 technical support, managing Microsoft 365 administration and user access provisioning. Coordinate IT onboarding for new hires and maintain system documentation to ensure smooth digital operations.
Requirements
Requires a Bachelor's degree in IT, Computer Science, or a related field with 1 to 3 years of experience in helpdesk roles. Must be familiar with Microsoft 365, Windows OS, and enterprise software troubleshooting.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote