Arco Educação

Analista de Atendimento Financeiro Sênior

Arco Educação

What You'll Do

Act as a consultative point of contact with partner schools on complex financial issues, conducting meetings to understand and resolve operational friction. Analyze service data to diagnose root causes and propose structural solutions to prevent recurring issues. Take direct responsibility for cases involving multiple fronts, coordinating with various teams until effective resolution.

What We're Looking For

Solid prior experience in Financial Service, Accounts Receivable, or B2B Collections. Advanced analytical skills to interpret operational data and transform it into root cause diagnostics and action plans. Strong communication skills for conducting corporate meetings and aligning with clients.

What We Offer

The company offers a competitive benefits package including meal vouchers, health and dental insurance, transportation assistance, extended maternity and paternity leave, childcare support, health partnerships, educational incentives, and discounts on air travel.

Additional Information

Experience Level

Senior

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Hybrid