Ingeniero de Soporte Senior

Provide specialized second-level technical support for managed connectivity, network, and security solutions in the B2B portfolio. Manage and resolve complex incidents, execute changes, configurations, and administration activities on the responsible technological platforms. Monitor and optimize the performance, availability, and security of managed services, ensuring operational continuity.

Bachelor's degree in Systems Engineering, Telecommunications, Electronics, Electrical Engineering, or related fields. Minimum 5 years of experience in enterprise network administration and managed services support. Experience in second-level technical support (L2) within corporate environments, NOC, Service Operations, or Managed Services.

At Tigo, we create networks of professional development where our employees have no barriers to reach their full potential. We promote a culture of innovation and positive change, recognized as one of the best companies to work for.