Property Management Coordinator
Sagan RecruitmentCore Responsibilities
Key Responsibilities: Serve as a primary point of contact for tenant communications and inquiries. Manage tenant relations and professionally resolve conflicts and escalations. Coordinate maintenance requests and communicate updates between tenants and vendors. Monitor rent collections and assist with delinquency management, payment plans, and follow-up communications. Coordinate lease renewals and support occupancy retention efforts. Track property-related compliance requirements and ensure deadlines are met. Assist with rental registrations, inspections, certifications, and related documentation. Manage move-out processes, including inspections and security deposit disposition coordination. Maintain accurate records and property management system updates. Collaborate with internal teams to ensure smooth property operations and tenant satisfaction.
Requirements
Qualifications: Previous property management experience required. Excellent verbal and written English communication skills. Strong tenant-facing customer service and conflict resolution experience. Experience coordinating maintenance requests and vendor communications. Ability to manage delinquency follow-up and payment plan discussions professionally. Strong organizational skills with the ability to manage multiple priorities. High level of ownership, accountability, and attention to detail. Comfortable working during U.S. Eastern Time business hours. Proficiency with property management software and standard business applications. Nice-to-Haves: Experience using AppFolio. Experience supporting U.S.-based residential property portfolios. Familiarity with lease administration and renewal processes. Experience coordinating move-outs and security deposit dispositions. Experience managing compliance workflows and regulatory documentation. Leadership or senior-level property management experience. Familiarity with New Jersey property management processes and regulations.
Additional Information
Experience Level
Mid-Level
Employment Type
full-time
Work Mode
Remote