SGS

Customer Care Representative

SGS

What You'll Do

Receive and manage project controls, contracts, or services, acting as the main point of contact with the client. Collaborate with the team to contribute to revenue objectives. Review service orders according to the commercial offer and address first-line inquiries related to service scope. Maintain constant communication with the client regarding service progress, resolving doubts and channeling cases as necessary.

What We're Looking For

Bachelor's degree, engineering, or a related field in Business Administration (completed, incomplete, or intern preferred). Minimum 2 years of experience in similar positions. Advanced English is essential. Basic knowledge of quality management systems.

What We Offer

The position is 100% on-site with working hours from 08:00 to 17:30, Monday to Friday.

Additional Information

Experience Level

Mid-Level

Job Language

Spanish

Employment Type

Full-time

Work Mode

On-site