Customer Care Representative
SGSWhat You'll Do
Receive and manage project controls, contracts, or services, acting as the main point of contact with the client. Collaborate with the team to contribute to revenue objectives. Review service orders according to the commercial offer and address first-line inquiries related to service scope. Maintain constant communication with the client regarding service progress, resolving doubts and channeling cases as necessary.
What We're Looking For
Bachelor's degree, engineering, or a related field in Business Administration (completed, incomplete, or intern preferred). Minimum 2 years of experience in similar positions. Advanced English is essential. Basic knowledge of quality management systems.
What We Offer
The position is 100% on-site with working hours from 08:00 to 17:30, Monday to Friday.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site