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Discover companies hiring across Latin America
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Discover companies hiring across Latin America
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360Dialog is a messaging iPaaS (Integration Platform as a Service) solution provider based in Berlin, Germany. Founded in January 2012, the company specializes in a SaaS platform that facilitates multi-channel communication for digital dialog marketing. With a team of 78 employees and an annual revenue of $11.3 million, 360Dialog helps businesses enhance their messaging channels for marketing and customer engagement. The company offers a range of services, including access to the WhatsApp Business API, a performance messaging platform, and marketing automation tools. Their solutions support campaign management, audience targeting, and analytics. Additionally, 360Dialog integrates with platforms like HubSpot and Zapier, and provides services such as mobile consulting and app CRM. Their platform features capabilities like chatbots, lead management, and social media integration, making it a comprehensive tool for businesses looking to optimize their customer communication strategies.
Genesys is a global leader in AI-powered customer experience (CX) and cloud contact center solutions, founded in 1990 in San Francisco, California. The company has a rich history of innovation, including the introduction of the first digital channels in 1998, the first cloud contact center in 2009, and the first AI-powered applications suite in 2019. Genesys supports over 70 billion customer experiences annually for more than 8,000 customers across 100 countries, employing over 6,000 people worldwide. The company offers a suite of cloud-native, AI-powered tools designed for omnichannel contact centers and CX orchestration. Key products include Genesys Cloud, a pioneering cloud-native contact center platform, and multicloud CX solutions that facilitate seamless interactions across various channels. Genesys also provides professional services such as onboarding, training, and strategic consulting to enhance customer experience outcomes. With a commitment to sustainability and inclusion, Genesys focuses on creating better business outcomes through empathy-driven technology and personalized customer interactions.
AI-powered customer service for startups
Front is an AI-powered customer operations platform based in San Francisco, California. Founded in 2014, it centralizes and streamlines customer communications for over 9,000 organizations across various industries. The platform combines the efficiency of a help desk with the familiarity of email, enabling teams to deliver exceptional customer service through collaboration and automation. Front offers a suite of tools that unify customer interactions across channels like email, SMS, WhatsApp, and live chat. Key features include real-time team collaboration, automated routing, a flexible ticketing system, and workflow automation. The platform also incorporates AI capabilities, such as chatbots and smart routing, to enhance customer interactions and support team workflows. Additionally, Front provides a built-in knowledge base for self-service support and offers analytics for performance tracking and insights. Targeting B2B organizations in sectors like technology, financial services, and logistics, Front is designed for customer-facing teams, including support, account management, and sales. Its email-inspired interface and focus on personalized communication help foster long-term customer loyalty.
Close and activate your customers on WhatsApp
All-in-one platform for creators to sell courses and subscriptions
Jelou AI is a technology company that specializes in AI-powered platforms for creating conversational AI agents. These agents automate transactions and facilitate business workflows across various messaging channels, including WhatsApp, Messenger, and Instagram. The company focuses on helping small to medium-sized businesses and enterprises design digital solutions using low-code tools, integrating seamlessly with existing systems and applications. The core platform of Jelou AI supports a range of functionalities, such as KYC verification, electronic signatures, conversational search, and secure payments, all within chat interfaces. The platform emphasizes security and privacy, ensuring encrypted data handling and compliance with standards. With over 40 million conversations powered, Jelou AI is dedicated to enhancing conversational commerce and transaction automation in sectors like finance and identity management. Founded between 2017 and 2021, the company is led by CEO Luis Loaiza and has a workforce of 50-110 employees.
AI Agents for Residential Property Managers & Real Estate Developers
Reliable background checks & fraud prevention tools for Latin America.
Wati is a leading WhatsApp Business API platform tailored for small and medium-sized businesses. It enables scalable customer engagement across various channels, including WhatsApp, website chat, Instagram, Facebook, SMS, and calls, all managed from a single inbox. Wati simplifies business messaging, automating workflows from marketing to sales and ongoing customer support. The platform features AI agents and chatbots that can qualify leads and provide 24/7 responses. It offers a unified inbox for collaboration, marketing tools for bulk messaging and campaigns, and sales management capabilities to track interactions and prevent lead loss. Wati also includes support features like live chat and ticket management, along with analytics to measure performance. With over 100 app integrations and a user-friendly setup, Wati is designed to enhance productivity and customer experience for businesses of all sizes. Pricing starts at $39 per month.