Trainer

Design and implement training programs for customer service, sales, and collections agents. Create and analyze training reports and indicators, including certifications and performance evaluations. Collaborate with internal teams to develop educational content and ensure compliance with mandatory training programs.

Advanced English is mandatory. Minimum of 4 years of experience in training or developing customer service teams. Experience in designing and delivering training sessions, as well as creating learning materials. Strong communication, organization, and follow-up skills.

Competitive base salary. Legal benefits. Opportunities for professional growth.