Senior Client Success Specialist

Act as the primary post sales point of contact for clients, managing strategic communication via email, phone, and virtual meetings. Resolve complex client challenges, working closely with internal teams to ensure timely and effective solutions. Lead and oversee the onboarding process, ensuring a seamless transition and successful adoption of Sportradar products and services.

Proven experience in client success, account management, or a related role, ideally in the technology, sports, and/or gaming industry. Strong communication and interpersonal skills with the ability to build trust and rapport with diverse stakeholders. Languages: English and/or Spanish and/or Portuguese required.

Flexibility to manage your workday and tasks with autonomy. Vibrant and inclusive community, including Women in Tech and Pride groups. The company operates on a fully on-site model, with team members working in the office five days a week.