Data Labeling Annotator
Plata CardCore Responsibilities
Monitor calls, chats, and procedures to ensure compliance with quality standards. Collaborate with teams to keep desktop instructions updated. Propose continuous improvement strategies alongside Training and Operations. Provide individual and group feedback to agents to support their development.
Requirements
Attention to detail to identify errors and areas for improvement. Skills to align different teams towards common objectives. Data-oriented mindset and decision-making based on analysis. Familiarity with Google tools (Sheets, Slides, etc.) is required.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Spanish
Employment Type
Full-time
Work Mode
Remote