Core Responsibilities

Lead strategic Telesales operations, ensuring the development and performance of the coordination team. Analyze operational information and business results to identify insights and propose strategic initiatives. Coordinate projects with multidisciplinary areas to ensure operational consistency and viability.

Requirements

Minimum of 5 years of experience in call center operations, telesales, or customer experience. Experience leading strategic improvement initiatives and working cross-functionally with various operational and support areas. Advanced English is essential.

Additional Information

Experience Level

Senior

Job Language

Spanish

Employment Type

Full-time

Work Mode

On-site