What You'll Do
Manage customer reports and ensure team shift management. Follow up on baggage incidents and ensure adherence to procedures and policies. Responsible for customer satisfaction and problem resolution.
What We're Looking For
Bachelor's degree in airport or economic administrative careers. At least 2 years of experience in customer service, documentation, baggage handling, and airport procedures. Intermediate knowledge of Excel and Navitaire, and intermediate English proficiency.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site