Customer Success Insights Junior
NielsenIQWhat You'll Do
Provide customer service and build trust with customers regarding the quality of information received. Manage client inquiries and orders, including filtering, registration, monitoring, and communication. Conduct coverage analysis, interpret results, and present findings to clients. Provide training on NielsenIQ methodologies and promote the use of technology.
What We're Looking For
Bachelor's degree in Marketing, Engineering, Actuary, or related fields. Desirable experience in market research, retail, or mass consumption industries, through internships or professional practices. Necessary skills include analysis and numerical ease, effective communication, creativity, organization, prioritization, and a passion for customer relations.
What We Offer
Flexible working environment with volunteer time off and access to LinkedIn Learning. Employee Assistance Program (EAP) is also provided.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
English
Employment Type
Full-time
Work Mode
Remote