Supervisor de fraude

Supervise the anti-fraud operation, including investigations, alerts, workload, and priorities. Monitor productivity, quality, and team performance indicators. Manage critical cases by evaluating risks, coordinating escalations, and following up on investigations. Ensure quality by validating processes, controls, and criteria applied in investigations. Develop the team and improve processes by providing feedback and identifying improvement opportunities based on trends and results.

Experience in fraud investigations, alert analysis, and operational risk mitigation. Experience in team coordination, workload assignment, and analyst support. Ability to analyze trends, identify fraud patterns, and generate operational reports. Strong analytical thinking, evidence-based decision-making, and prioritization skills.

Competitive base salary. Productivity bonus. Legal benefits. Professional growth opportunities.