Technical Solutions Analyst (Remote - Mexico Only)
VaricentCore Responsibilities
The Technical Solutions Analyst resolves technical incidents for SaaS users by troubleshooting, collecting logs, and replicating issues. They collaborate with product teams to report bugs and share best practices to maximize customer product value.
Requirements
Requires 2+ years of technical experience with mandatory SaaS platform expertise and SQL scripting knowledge. Candidates must have B2 level English proficiency and the ability to work Eastern Standard Time (EST) business hours.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote