SaaS Support Analyst - SQL Focus (Remote - Mexico Only)
VaricentCore Responsibilities
The role involves troubleshooting technical incidents for SaaS solutions and coordinating with product teams to resolve bugs. The analyst is responsible for maintaining high client satisfaction through effective communication and the application of best practices.
Requirements
Requires 2+ years of technical experience with mandatory SaaS platform expertise and SQL scripting knowledge. Candidates must have B2 level English proficiency and the ability to work within Eastern Standard Time (EST) business hours.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote