QuintoAndar

Grupo QuintoAndar | Supervisor(a) de Operações II

QuintoAndar

What You'll Do

Lead the team of analysts, ensuring a high-quality and efficient offboarding process. Monitor and act on performance indicators daily, adjusting operations to avoid bottlenecks. Foster a positive team environment through effective communication and engagement strategies.

What We're Looking For

Proven experience in direct people management within Operations or Customer Service. Ability to develop team members and manage engagement in operational teams. Familiarity with KPI management and a strong customer orientation.

What We Offer

The position offers a hybrid work model, combining remote work flexibility with in-office presence in São Paulo twice a week. The company emphasizes a supportive environment for personal and professional growth.

Additional Information

Experience Level

Senior

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Hybrid