Grupo QuintoAndar | Supervisor(a) de Operações II
QuintoAndarWhat You'll Do
Lead the team of analysts, ensuring a high-quality and efficient offboarding process. Monitor and act on performance indicators daily, adjusting operations to avoid bottlenecks. Foster a positive team environment through effective communication and engagement strategies.
What We're Looking For
Proven experience in direct people management within Operations or Customer Service. Ability to develop team members and manage engagement in operational teams. Familiarity with KPI management and a strong customer orientation.
What We Offer
The position offers a hybrid work model, combining remote work flexibility with in-office presence in São Paulo twice a week. The company emphasizes a supportive environment for personal and professional growth.
Key Skills & Technologies
Additional Information
Experience Level
Senior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Hybrid