Sutherland

Insurance Claims Representative

Sutherland

What You'll Do

Build good working relationships and establish rapport with customers to gain trust and understanding. Complete all business functions within turnaround objectives at a high level of accuracy. Manage communications by diligently tracking and recording outcomes of customer calls/online chats/emails to ensure timely responses. Explain insurance products and processes.

What We're Looking For

A minimum of 4 CXC/GCE subjects inclusive of English Language, or a U.S. high school diploma or GED. Must have flexible availability to work any day and any assigned shift weekly. Experience in customer service is an asset and preferred. Excellent verbal and written communication skills.

Additional Information

Experience Level

Mid-Level

Employment Type

permanent

Work Mode

Remote