What You'll Do
Attend to clients, distributors, and internal teams, ensuring compliance with service levels and indicators. Manage cases related to collections, issuance, and claims from the service front, generating attention folios for requests. Participate in training to reinforce processes and clarify doubts, promoting continuous improvement.
What We're Looking For
Bachelor's degree completed, incomplete, or in progress is desirable, or completed high school. At least 1 year of experience in customer service is required, preferably with knowledge in insurance. Intermediate Excel skills are necessary.
What We Offer
AXA Mexico offers a path to enhance your skills, grow personally and professionally, and live a challenging experience. The company is committed to providing autonomy for decision-making, supporting your development, and ensuring your overall well-being.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site