Grupo QuintoAndar | Analista de Inside Sales Júnior

Manage churn actively and perform preventive actions, such as anticipating invoices based on client billing. Utilize methodologies and tools to contact clients with overdue payments, coordinating with the collections team. Reactivate accounts of clients who have fallen inactive in the last 120 days, treating these as new sales. Build and maintain proactive relationships with clients, serving as their main point of contact.

Strong hunter mentality with a focus on sales and churn control. Excellent time management and self-organization skills. Proficient in CRM tools like Salesforce or HubSpot. Strong verbal and written communication skills with active listening and empathy. Results-oriented mindset with resilience to handle objections.

Hybrid work model with in-office presence required twice a month. Commercial hours from Monday to Friday, 9 AM to 6 PM, totaling 40 hours per week.